Strengthening communication skills in your organization provides a wealth of benefits. Among them are improved performance, stronger engagement, more cohesive teams, and innovative ideas. Because active listening and sharing are vital parts of your company’s success, they need to be embedded in your culture.
Promote these communication skills throughout your organization to enhance your culture.
Inform Employees of Company News
Ensure that employees at every level find out company news at the same time. This shows that staff at all levels are valued and respected members of the organization. Include what the next steps are and how the news may impact specific departments or employees. Allow time to answer questions and provide support during transitions.
Share with team members what your standards and expectations are. This is especially important if your staff is working remotely. For instance, let them know which individual and team projects should be worked on at a given time. Also, regularly check in to discuss timelines, issues, feedback, next steps, and questions. This helps keep everyone on the same page.
Recognize Employee Accomplishments
Publicly and privately, thank team members for their efforts and achievements. For instance, mention during individual and team meetings specific examples of how they positively impacted the company. Also, give your staff hand-written thank-you notes expressing appreciation for their hard work and results.
Check for Non-Verbal Cues
In addition to body language, look for non-verbal cues that may signal miscommunication, defensiveness, or conflict. This is especially important for remote employees who do not benefit from the in-person interactions of working onsite. For instance, check employee emails and messages for signs of distress, frustration, or burnout. Red flags include messages sent late at night, frequent errors, and a curt tone. Also, speak privately with employees who exhibit excessive absenteeism, non-participation in meetings, and other signs of disengagement. Work to better understand the situation and offer support.
Maintain Personal Connections
Stay in regular contact with employees, colleagues, and coworkers. For instance, have conversations about personal news and outside stressors that may be affecting their work. Also, check to see how your team is doing with their well-being and job satisfaction. Additionally, celebrate birthdays, work anniversaries, and special life events.
Make Open Communication Part of Your Culture
Open communication needs to be prioritized in your company culture to maximize business success. The more staff members at all levels actively listen, share ideas, and provide support for each other, the more cohesive your workforce will be. This results in greater goal attainment long into the future.
When you are in the market to add skilled accounting and finance professionals to your organization, get in touch with Casey Accounting & Finance Resources. Find out more today.