Office Communication Archives

Communication Skills You Should Have to Help Improve Company Culture

Strengthening communication skills in your organization provides a wealth of benefits. Among them are improved performance, stronger engagement, more cohesive teams, and innovative ideas. Because active listening and sharing are vital parts of your company’s success, they need to be embedded in your culture.

Promote these communication skills throughout your organization to enhance your culture.

Inform Employees of Company News

Ensure that employees at every level find out company news at the same time. This shows that staff at all levels are valued and respected members of the organization. Include what the next steps are and how the news may impact specific departments or employees. Allow time to answer questions and provide support during transitions.

Clarify Expectations

Share with team members what your standards and expectations are. This is especially important if your staff is working remotely. For instance, let them know which individual and team projects should be worked on at a given time. Also, regularly check in to discuss timelines, issues, feedback, next steps, and questions. This helps keep everyone on the same page.

Recognize Employee Accomplishments

Publicly and privately, thank team members for their efforts and achievements. For instance, mention during individual and team meetings specific examples of how they positively impacted the company. Also, give your staff hand-written thank-you notes expressing appreciation for their hard work and results.

Check for Non-Verbal Cues

In addition to body language, look for non-verbal cues that may signal miscommunication, defensiveness, or conflict. This is especially important for remote employees who do not benefit from the in-person interactions of working onsite. For instance, check employee emails and messages for signs of distress, frustration, or burnout. Red flags include messages sent late at night, frequent errors, and a curt tone. Also, speak privately with employees who exhibit excessive absenteeism, non-participation in meetings, and other signs of disengagement. Work to better understand the situation and offer support.

Maintain Personal Connections

Stay in regular contact with employees, colleagues, and coworkers. For instance, have conversations about personal news and outside stressors that may be affecting their work. Also, check to see how your team is doing with their well-being and job satisfaction. Additionally, celebrate birthdays, work anniversaries, and special life events.

Make Open Communication Part of Your Culture

Open communication needs to be prioritized in your company culture to maximize business success. The more staff members at all levels actively listen, share ideas, and provide support for each other, the more cohesive your workforce will be. This results in greater goal attainment long into the future.

When you are in the market to add skilled accounting and finance professionals to your organization, get in touch with Casey Accounting & Finance Resources. Find out more today.

Why Communication Is Essential to Generating and Maintaining Job Orders

As a leading accounting and finance staffing agency, our clients sometimes ask how we consistently generate and maintain so many job orders. One of the biggest reasons is our emphasis on open communication. When everyone stays informed, and on the same page, we are able to provide the top level of service that our clients expect.

Here are five ways communication enhances how we create and carry out job orders.

Clarification

Each recruiter verifies the pertinent information for a job order before working on it. This includes the urgency of the order, clear expectations for the candidate, a timetable for completion, and a firm commitment to proceed. Without these details, the recruiter does not have enough to go on.

Updates

Because the contents of a job order often change, we ask that the recruiter be kept in the loop at all times. This may include alterations in the time frame for hiring, the people involved, and whether the order no longer exists because the position was filled internally.

Time Savings

When updates on a job order are efficiently communicated to the recruiter, they are able to spend their time wisely. Otherwise, the recruiter may work on a job order, then discover the job description changed, the time frame for hiring increased, or the role was filled internally.

Feedback

Since the recruiter needs to know how a candidate or placement is performing, regular feedback from our clients is essential. For instance, knowledge of where a candidate is in the interview process and the initial impression of them give the recruiter an idea of how successful the candidate may be in securing a job offer. Also, input on a placement’s job performance and fit with company culture provides insight into whether the recruiter made a good match or could have improved in specific ways. The recruiter uses this information to improve their performance and results.

Referrals

Our recruiters always are looking for referrals from satisfied clients. Because they go out of their way to provide the best possible service, our recruiters appreciate having their results talked about with other companies. Sharing client experiences through testimonials and word of mouth encourages our recruiters to continue placing the best talent.

Fill Your Job Orders

Communication is one key to how we generate and maintain job orders. Providing clarification and updates helps our recruiters make the most of their time and maximize results for you. Sharing feedback and referrals keeps them performing their best to benefit your company.

When your job orders require accounting and finance professionals, turn to Casey Accounting & Finance Resources. See how we can help you today.

Make Small Talk Your Strength by Shifting the Conversation Here

In the ‘information age,’ communication is the key to a successful office career. While lucid communication has always been a desirable attribute in a professional, especially for those in delegating and leadership or management roles, it has become much more quintessential today. Why? Companies are seeking professionals who are adept and comfortable in all forms of communication, including making small talk that leads to better working relationships.

How to improve the conversation by shifting the focus to small talk

When developing communication skills, it’s important to first focus on mutual interests demonstrated in initial small talk. Take the attention off “me” and put it on “we,” so that you can discuss a topic that you and your colleagues enjoy. It’s effective when relating to co-workers, talking with subordinates or managers, and building rapport with clients.

To be viewed as a true office professional, it’s important to establish or showcase your prowess in communication. That can be achieved by speaking decisively, confidently and in a manner that is understandable, convincing and engaging. Since communication is a two-way process and both or all parties must feel engaged, it is quite possible that what you talk about might not entice the other person enough. That is where small talk becomes your strength. Whether it is your interview or your first interactions with your fellow colleagues, small talk can give you the impetus you need.

What does small talk have to do with things?

In many ways, small talk is considered a normal part of any job. Unfortunately, there are some people who don’t like such conversations. When you speak about topics that matter to you and the other person, you can easily guide the conversation. At a more basic level, you get to establish a connection that will work in your favor. Small talk is also necessary if you wish to switch the topic of a conversation or you simply wish to steer the whole correspondence in a certain manner. Use open-ended questions to get the conversation going and invite people to tell stories instead of one word responses. Here are some conversation starters at the office:

What do you enjoy most about your weekend?
What is the most interesting thing that happened at work today?
If you could be anywhere in the world, where would you like to be?
What is the best way to accomplish our target for the week?

As Dale Carnegie stated, “Make the other person feel important and do it sincerely.”

Using small talk during an interview to improve your career

Communicating better and more lucidly will become easy when you master the strength of small talk, especially on topics of mutual interest. For example, while being interviewed for a job, a candidate can use small talk to build a common ground with interviewers and appear to have the right personality for the job. This will present a candidate as having a confident, interesting and asserting personality. Use these tips during an interview:

Don’t ramble on. Keep small talk interesting and brief
Realize the interviewer is asking questions initially to see how easily you can engage in conversation
Answer the questions you are asked
Look at the interviewer and look interested in the conversation
Listen more than you talk

These are attributes that any company in any industry would want to have in its employees.

Casey Accounting & Finance Resources, a winner of Inavero’s Best of Staffing® Client Award for the second consecutive year, focuses directly on your area of expertise. Contact us today to work with a leader in finance recruitment.