Ensuring Employees’ Fears & Anxieties Are Addressed During Crisis

As we continue to deal with COVID-19, terms such as self-quarantine, safer at home, and social distancing are becoming common. While we stand at least six feet away from others, work remotely, and avoid face-to-face visits with loved ones, abnormal situations are becoming more normal. Because we don’t know how long this will go on, many employees are facing increased levels of stress and uncertainty. As a team leader, it’s your job to help them navigate through these unprecedented times.

Find out how you can help address your team members’ anxieties about COVID-19 through employee assistance programs.

Defining Employee Assistance Program

An employee assistance program (EAP) is a group of services created to improve and maintain productivity and healthy employee functioning by applying specialized knowledge and expertise about human behavior and mental health. Deploying an EAP begins with confidential, brief therapy or referrals for specific issues that are affecting job performance. Managers often are consulted to help troubled staff by enhancing the work environment, however possible. When services conclude, the impact on the team member is evaluated. Results are used to improve future assistance.

Relieving Employees’ Burdens

Putting EAPs to work means reducing the burdens employees may be facing. In the wake of COVID-19, many staff members are worried about financial security, childcare, providing basic necessities for their family, and what the future may hold. When team members are stressed about family issues, they’re typically unable to work to their full potential. By providing the tools and resources needed to reduce staff members’ anxiety about uncontrollable circumstances, they are better equipped to cope with their issues. Knowing they can count on employer-provided benefits to help navigate through difficulty helps employees return to typical performance levels.

Emphasizing EAP Benefits for Staff

Remind employees of the services your EAPs offer. During COVID-19, common mental health concerns impacting families include depression and anxiety, fear and isolation, health impairment, stress, and substance abuse. Other concerns may include sleeplessness, grief, child or elder care, virtual schooling, housing, or work challenges. Your EAP might provide mental health and substance abuse counselors, financial advisors, attorneys, family and child counselors, or other assistance. Educational and informational resources, including referrals to community services, may be available as well.

Use EAPs to Address Employees’ Anxieties

As we continue to deal with COVID-19, use the services provided by your EAP to increase staff members’ overall wellbeing. Find out what their biggest fears are, and which professionals can guide them through to a more productive way of thinking. Offer services in line with improving employees’ physical and mental health to continue productivity levels and business operations. Focus on coming out stronger when things have settled down.

If you need temporary accounting and finance professionals to cover for team members’ absences, reach out to Casey Accounting & Finance Resources. Our candidates have the necessary skills and training to quickly get up to speed and producing. Get started with us today.