The company received both the Talent Satisfaction and Client Satisfaction awards for service excellence.
Casey Accounting & Finance Resources, an industry leader in the recruitment of Accounting & Finance Professionals for direct hire and contract placements, announced they have earned ClearlyRated’s Best of Staffing® Talent Satisfaction Diamond Award for providing superior service to their job candidates for at least five years in a row. The company also received ClearlyRated’s Best of Staffing® Client Satisfaction Award. Presented in partnership with presenting sponsor Indeed and gold sponsor Talent.com, ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of winning agencies are twice as likely to be completely satisfied with the services provided compared to those working with non-winning agencies. Clients rated the company with 4.8/5 stars for service excellence, and candidates rated the company with 4.9/5 stars for service excellence. This is the seventh consecutive year the company has won the Talent Satisfaction award and the sixth year to win the Client Satisfaction award.
Focused on helping companies find the right people for their job openings, Casey Accounting and Finance Resources received satisfaction scores of 9 or 10 out of 10 from 83.3% of their clients, significantly higher than the industry’s average of 41%. The company’s Net Promoter Score (NPS) of 83.3% for client satisfaction and Net Promoter Score (NPS) of 89.5% for talent satisfaction far exceeds the industry’s average of 29% for client satisfaction and 18% for talent satisfaction.
“We are extremely proud to earn this distinction as a leader in staffing excellence since 2014. The Best of Staffing recognition validates our service culture and hardworking philosophy to deliver superior solutions for our clients and job seekers,” stated Steven Drexel, president, and CEO of the Cornerstone Staffing Solutions family of companies.
“Winners of the 2022 Best of Staffing award have demonstrated their commitment to delivering exceptional service, even as Covid-19 has forced them to reimagine and rebuild their approach to business,” said ClearlyRated’s CEO and Founder, Eric Gregg. “These service leaders have kept the client, talent, and employee experience at the heart of their business strategy, and it’s my honor to celebrate and showcase 2022 Best of Staffing winners alongside feedback from their actual clients on ClearlyRated.com!”
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build an online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent, and internal employees. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.