Candidate Ghosting: What to Do When This Happens to You

Ghosting can happen at any point in your recruitment process. Candidates might not show up for interviews, respond to job offers, or follow up with you. Perhaps they lose interest in your company or accept an interview or job elsewhere. In any case, you need to figure out why candidates leave your recruitment process without a word and how you can resolve the issue.

Here are three steps you can take when ghosted by a candidate.

Follow Up

Contact candidates by their preferred communication method to see why they did not move forward in your recruitment process. Let them know they are welcome to pursue other opportunities; you simply would like an update on whether they still are interested in working for you. If you do not hear back, send an email with a survey link asking for feedback about your company. If the candidate had a bad experience, they are more likely to share details in an email than over the phone. Use the information you receive to improve your recruitment process.

Review Your Recruitment Process

Find ways to improve your recruitment process. For instance, be sure you are connecting with each candidate from the start. This includes reaching out several times throughout each stage to keep each candidate informed about where they are in the process and what to prepare for next. Also, use different touchpoints to share your company’s story and provide a feel for its culture. Also, maintain transparency in every interaction. This involves setting clear expectations throughout the hiring process and following up. Additionally, make sure your interview process is as short as possible. This includes taking out unnecessary steps and clarifying each person’s role to avoid redundancy. Plus, use recruitment marketing tools to create detailed performance reports that demonstrate candidate engagement in real-time. This shows where in your recruitment process candidates tend to stop moving forward. Use the data to improve this part of the process.

Improve Your Candidate Experience

Determine how you can enhance your candidate experience. For instance, use your employer brand to show the advantages of working for your organization. Also, set up personalized email campaigns focused on your company culture and impact in the community. Additionally, let your chosen candidates set and/or change their interview times to fit their schedules. This increases the odds of candidates meeting with you.

Contact a Recruiter

Candidate ghosting is becoming increasingly common. When candidates decide not to move forward in your recruitment process, follow up with them. Ask for feedback on why they decided to pursue other opportunities. Use what you learn to improve your recruitment process and candidate experience.

To avoid being ghosted by accounting and finance candidates, talk with Casey Accounting & Finance Resources. We have a deep network of accounting and finance professionals with the skills and qualifications needed to enhance your team. Talk with a recruiter today.

Observations Regarding the January 2018 Employment Situation

“January 2018 was a solid month, reassuring in that it eliminated any anxiety that may have been caused by December’s below trend performance. The unemployment rate remained constant for the fourth consecutive month at 4.1 percent suggesting that the tight labor market may not be contracting as quickly as expected. Moreover, the labor force participation rate also remained constant for the fourth consecutive month, at 62.7 percent. The most encouraging metric in the report was the improvement in average hourly earnings which grew at a year-overyear rate of 2.9%, the highest rate since April of 2009. While one month does not make a trend, this is a long-awaited step in the right direction.”

To read more: check out the full report here:

January 2018 Employment Report

Celebrating 20 Years!

We are excited to be celebrating the 20th anniversary with our sister company, Arlington Resources, this month!

With this upcoming celebration, we look at the role of flexible staffing in the work force and where it is today. The temp penetration rate — temp jobs as a percent of total employment — rose to 2.069% in July 2017.  “The temporary penetration rate continues to increase at a solid pace, even at record levels, giving more evidence of a secular shift,” said Tony Gregoire, Director of Research, The Americas, at Staffing Industry Analysts.

As more workers in America look for alternative work arranges and additional opportunities to supplement their incomes, temporary and contract staffing services can fulfill their needs. With nearly thirty-one percent of workers within the United States currently employed as contingent workers, companies are granted access to a more diverse, and affordable, group of employees. Thus this rise of the role of temp jobs in today’s workforce can lead to a competitive edge for companies throughout America.

We look forward to helping you with your recruiting and staffing needs!

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