As a manager, monitoring how you say things to your employees is important. You want to be respectful and encourage your team to remain open-minded, creative, and innovative.
How you say things to your employees can have long-lasting effects. Therefore, there are words and phrases you should avoid using when speaking with your team. The following are five examples.
As a manager, these are words NOT to use when talking with your employees.
Most things are not obvious to everyone. Therefore, using the word “obviously” can put your employees on the defensive. As a result, they are unlikely to effectively listen and respond to what you say.
Saying “I think” discredits your opinion and diminishes your authority. For instance, saying “I think we should implement this strategy” is less powerful than saying “We should implement this strategy.” Your tone also remains more open and engaging by not using these two words.
Using the word “should” leads to ambiguity. Your employees may be unsure about what you mean.
For instance, if you say to an employee, “Don’t you think we should do that?”, they might say they agree with you even if they do not. Instead, you could say, “Let’s do X because of Y. Do you agree or disagree and why?”
Although there are limitations on what your team can do, avoid saying they “can’t” do something. Instead, work with your employees to develop innovative ways to accomplish something that would benefit the company. Changing the focus to creatively solve problems encourages your team to continue moving forward.
I Don’t Have the Time
Telling your employees that you “don’t have the time” to do something suggests they are not important to you. This implication can lead to disengagement, reduced performance, and lower productivity.
If what you are doing truly cannot wait, ask your employee whether you can schedule a time to discuss the issue. Providing support shows you value and respect your employees.
Do You Need Help with Hiring?
Understanding which words and phrases not to use as a manager helps facilitate open communication with your team. Knowing how to focus on more positive language inspires your employees to remain open-minded, creative, and innovative.
If you need help hiring accounting and finance professionals, get in touch with Casey Accounting & Finance Resources. Learn more today.