The scope of the coronavirus pandemic caught everyone by surprise. The impact has been felt by companies of all sizes in all industries. Tough decisions continue to be made regarding layoffs, policy changes, hiring, and how to keep the doors open. Fortunate companies have been able to use creativity, planning, and help from outside sources to maintain operations. The lessons we learned from coping with the unexpected can be used to navigate through other crises.
Here are three significant lessons businesses learned from the coronavirus pandemic.
When the COVID-19 pandemic began hitting countries, we had to go on lockdown for an extended period of time. The hospitality industry was shut down. International travel was forbidden. A significant part of the economy stopped. Companies had to make quick decisions with little information. Because employee safety was a top priority, leadership came up with remote working programs. Since business operations and revenue generation had to continue, leadership assessed their organization’s strengths and weaknesses, changed procedures and processes, created new products and services, and altered the business as quickly as possible. Overall, employers learned to be prepared for the unexpected. Contingency and crisis plans need to be top priorities going forward.
During the early stages of the coronavirus pandemic, employers put the health and safety of their employees first. For millions, this meant transitioning in-office staff to work from home. Companies that had to provide employees with laptops, webcams, and headphones or increase their subscription to a videoconferencing platform faced a substantial impact on their bottom line. Employers’ second priority was survival of the business. Leadership had to discover which products and services were more profitable, which channels attracted more customers, and which campaigns resulted in more leads. The rest was put on hold. Leadership also assessed and pursued the development plans that offered a quick advantage over the competition. They learned that focus and resources needed to be shifted to the most resilient areas with revenue potential.
Reinvent the Company
A substantial number of companies had to reinvent themselves after the coronavirus hit. Leadership found new channels to interact with customers, new market opportunities, and new products to address emerging needs. They also modified manufacturing facilities, discovered new selling channels, and imagined new campaigns and promotions to promote sales. For instance, many companies that sold cleaning services, which were no longer in demand, began offering sanitation services for retail and healthcare clients. Companies had to evolve with changing customer needs to stay relevant.
Partner with a Top Recruiting Firm
The COVID-19 pandemic taught us to act fast when a crisis hits. Company needs must be prioritized, beginning with employee health and safety. Leadership must reinvent the business in order to continue filling customer needs.
Because these actions all require substantial resources, many companies turned to Casey Accounting & Finance Resources for help. Our dedicated team of professionals provided them with superior value through innovation, creativity, and initiative. Find out how our team can help your organization as well.\