4 Ways to Understand Introverted Candidates

Introverts are natural leaders. Their persistence, diligence, and focus on work let them stand out from the competition. Because you want to hire introverts due to the benefits they provide, you need to understand them to better communicate and decide whether they fit with a role.

1. Learn About Introverts

Learn all you can about introverts. For instance, they dislike small talk. Although it is designed to put candidates at ease, small talk may cause additional stress for introverts. Also, introverts do not like talking about themselves. Their lack of self-promotion may come off as a lack of enthusiasm for the job, when just the opposite is true. Additionally, introverts may take longer to answer questions. They enjoy taking time to reflect before speaking, and may appear less confident with their answers than other candidates.

2. Adjust the Interview Process

Adjust the interview process to accommodate introverts. For instance, send the candidate interview questions in advance. They will value the time to process the information before responding. Also, ask for written responses to some questions, while saving verbal responses for the interview. Introverts typically prefer written communication over oral because they can better express their personality. Additionally, ask the candidate to research a topic and create a short presentation on it. Introverts enjoy organizing and meaningfully presenting their thoughts on a subject more than talking about themselves.

3. Customize Recruiting Tools

Customize your recruiting tools. For instance, because introverts tend to be more stressed about a phone interview than other candidates, consider screening candidates through text message. Introverts may be more at ease because they have additional time to articulate their answers and let their accomplishments speak for themselves. Introverts will appreciate not having to engage in small talk and can focus on their skills and experience, instead. They will not be focused on details such as their clothing choices, where the interview is being held, and who they are talking with, freeing them to focus on the questions being asked. Introverts will not have to repeat themselves, which they dislike doing, because their answers will be typed and can be looked at again to avoid redundant questions or answers.

4. Check References Early

Check references early in the recruiting process. They will help you to determine how an introverted candidate works, what they excel at, and whether they prefer to work independently or collaboratively. Talking with references upfront will provide additional insight into what motivates the candidate and how to conduct a more effective interview.

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Embracing AI in the Workforce

Artificial intelligence (AI) is taking over the workforce. The technology uses data to analyze patterns of behavior that are encouraged, discouraged, and tolerated by people and systems over time to determine which are most favorable. By performing repetitive, mindless busywork, AI frees up time for employees to engage in higher-level tasks. Increasing efficiency and productivity encourages new jobs to be created that increase engagement and fulfill potential. Therefore, AI should be embraced as a positive transformation in the workplace.

Faster Recruitment and Training

AI makes recruitment and training faster. For instance, an applicant tracking system screens resumes to narrow the candidate pool. Also, chatbots conduct basic background checks to identify specific qualifications and determine which candidates get offered interviews. Further, AI helps employees gain opportunities to learn new skills that aid in career growth, providing the business with a competitive advantage.

More Effective Management of Company Culture

AI more effectively manages company culture. For instance, AI analyzes behavioral data from onboarding processes, performance management, business processes, leadership forums, discussion threads, exit interviews, and other HR sources to develop real-time behavior patterns and create an ongoing picture of culture incorporated in the workplace. Also, AI identifies systemic issues and their consequences to avoid current risks, and facilitate the development of a culture plan. Additionally, AI facilitates culture audits of systems and processes to ensure they align with what boards and regulators expect of an organization.

Shorter Sales Cycle

AI shortens the sales cycle. For instance, the screening process becomes more precise and positively impacts the customer experience, improving the conversion rate. Also, AI takes on time-consuming, but necessary, tasks to increase productivity. For example, by using information from public domain and prefilling underwriting questions needed for an insurance quote, AI improves the ease of conducting insurance business for both prospects and the company, by closing more deals in less time.

Enhanced Customer Experience

AI enhances the customer experience. For instance, chatbots can predict customer needs and give the information customers desire at any time, reducing the burden on human customer service reps. Also, increased response time allows for instant communication and faster decision making. With the necessary information, customers are more inclined to conduct business and become loyal followers. Additionally, AI analyzes what customers want over time to provide deeper personalization and higher-quality products and services.

Increased Focus on Big Picture

AI increases focus on the big picture. For instance, AI can take over tedious work such as programming, and free up time for more enjoyable work. Programmers can play with, train, monitor, and provide feedback on AI so that running modules becomes more streamlined.

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